NOVOA TECH

Remote Assistance

Remote Assistance – Novoa Tech.

Our Remote Assistance service is a personalized solution to help you resolve any issues with your computer or office equipment. Our experts in technology are here to guide you through a fast and efficient process, ensuring that problems are resolved as soon as possible.

Functionalities:

  1. Remote access: You can contact us through our chat room or make a call, and we will be received immediately.
  2.  Remote access to your computer: If you want to access your computer and resolve issues remotely, we can do it from anywhere with an internet connection.
  3. Simulated work environment: We’ll create a simulated work environment for you to complete repairs or maintenance without any risks.
  4. Historical conversations: We’ll keep track of our conversation to refer to the assistance provided and avoid repeating problems.
  5. Notifications and alerts: You’ll receive notifications and alerts when we receive a new issue or request for assistance.

How it works:

  1. You can contact us through our chat room or make a call.
  2. Our remote experts will join you remotely via access to your computer.
  3. We’ll resolve the issue that’s causing concern and provide a clear solution.

Security and privacy:

  1. We use SSL/TLS protocols to ensure secure consultations.
  2. We protect sensitive personal data with encryption and data protection policies.
  3. We implement confidentiality agreements to ensure you feel safe sharing your information.

Contact us:

Phone: (305) 482-1645
Email: [email protected]

Computer repair
Software Installation
Operating System Installation
Data Recovery
Specialized Maintenance